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Azura-re app for iPhone and iPad


4.6 ( 9216 ratings )
Business
Developer: Mostafa Radwan
Free
Current version: 1.7, last update: 4 years ago
First release : 28 Sep 2019
App size: 15.88 Mb

Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. CRM systems compile customer data across different channels, or points of contact between the customer and the company, which could include the companys website, telephone, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers personal information, purchase history, buying preferences and concerns.